Royal Crystal Oil & Mineral Resources Nig Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website royalcrystaloil.com or engage with our mineral trading services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website contact forms
- Request information about our mineral trading services
- Engage in business communications with us
- Subscribe to our newsletter or updates
- Participate in business partnerships or transactions
This information may include:
- Name and contact information (email, phone, address)
- Company information and business details
- Communication preferences
- Business inquiries and transaction details
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages viewed and time spent on our site
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process business transactions and facilitate mineral trading
- Send you important information about our services
- Improve our website and services
- Comply with legal obligations and industry regulations
- Protect against fraud and unauthorized transactions
- Send marketing communications (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Business Partners: We may share information with trusted mining partners and buyers to facilitate legitimate mineral trading transactions
- Service Providers: We may share information with third-party service providers who assist us in operating our business
- Legal Compliance: We may disclose information when required by law or to protect our rights, property, or safety
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of business assets
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. International Data Transfers
As a pan-African company with global partnerships, your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place for such transfers.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Objection to processing
- Data portability
- Withdrawal of consent
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage information. You can control cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated "Last Updated" date.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: royalcrystaloilandminerals@gmail.com
Phone: +234 8037421090, +234 7037456620
Address: Kilometers 1 Umulokpa, Enugu-Express Way, Uzo-Uwani LGA, Enugu State
13. Governing Law
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria and applicable international data protection regulations.